Can I see my Medical Record in Patient Access?
Yes, if your practice has agreed to it. What you see and do on Patient Access is controlled by your practice and they decide the following:
- How many appointments are available for booking
- If you can send a message when requesting a prescription
- Which areas of your medical record you can see
There should be a medical record section on the Patient Access homepage once you’ve signed in, depending on what your practice has enabled, you may be able to see your:
- Problems
- Medications
- Test results
- Documents
- Consultations
- Immunisations
- Allergies
If you’d like to see more of your medical record than you currently can, speak to your practice about this.
Violent Abusive Behaviour
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.