Dig Street | Hartington | Buxton | Derbyshire | SK17 0AQ

Accessibility Needs

The practice has same level disabled parking with slope access to the main building with dual handrails and automatic entrance doors (inner doorway width 78cm). The practice operates on a single ground floor level where our accessible toilet is located.

Our reception area has a hearing loop and wheelchair accessible counter. The practice has wheelchairs available for patient use at the surgery on request.

Patients with sensory needs can request to sit in a quiet area (the Wellbeing Room or an alternative space). Ask reception on arrival if required.

Patient information is available in Easy Read and Large Print formats on request. Medication labels can also be made available in Large Print for dispensing patients.

Violent Abusive Behaviour

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
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