Dig Street | Hartington | Buxton | Derbyshire | SK17 0AQ

Contacting Emergency Services (999) for non-verbal patients

D/deaf, deafblind and hard-of-hearing people can contact police, ambulance, fire rescue or coastguard by text 999!

First you need to register your mobile…

  • STEP 1. Text ‘REGISTER’ now on your mobile and send it to 999
  • STEP 2. Then after you get a text back (Terms & Conditions) – you text back ‘YES’.

Then you are ready!

In emergency only, please text the 3Ws:

  • Which emergency service? (Police, Ambulance, Fire or Coastguard)
  • What’s wrong?
  • Where? Address, place, road etc.

Important – if you got a new mobile, please register again on your new mobile!

A person can call 999 and either press 55 or tap the handset twice, the call handler recognises that the person is in a scary situation and dispatches the police.

Please following this link: https://www.deaflink.org.uk/bsl/services/information/999-phone-registration

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