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Hartington Surgery

Dig Street | Hartington | Buxton | Derbyshire | SK17 0AQ

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Appointments

Tel: 01298 84315

Accessing Your GP is Changing​

The way you access your GP is changing to ensure you get the best possible care safely and quickly. We only want people to attend the practice when they need to, in order to keep you and our staff safe from Coronavirus. The short  video below explains how you can contact your GP practice and the different ways care will be delivered to keep you safe. Your general practice is here for you. Help us help you.

New Online Appointment booking

You can book and cancel appoinments with our Doctors and Advanced Nurse Practitioner online using Emis Access. If you have not yet registered for this, please contact the Surgery.

Important Local Plans for Evening and Weekend Appointments

There are National plans in place to ensure that all patients can access routine, pre-bookable, health appointments up to 8:00pm in the evening, during the week, and at some time over the weekend.  This initiative is to support patients who have difficulty accessing a GP during their normal working hours. You may benefit from this project if you are working, in full time education or caring for someone during the day.  The High Peak Practices, which include Buxton, Chapel-en-le-frith, Whaley Bridge and New Mills, have joined forces to provide this service from October 2018.

You should be able to telephone your own Practice to pre-book GP and Nurse appointments. You will be expected to travel to the participating practice for your appointment. Clinicians will have access to your full medical record. Doctors will be able to prescribe medication and make referrals, and will ensure all information is documented on your electronic medical record and reported back to your own practice.

Please telephone the practice for further information.

Text Messages

Text message appointment reminders are now available. Please provide the Practice with your up to date mobile telephone number.

The Practice has the facility to send an SMS text message to confirm the date and time of pre-booked appointments for patients who provide up-to-date mobile telephone numbers. If you are unable to attend a pre-booked appointment for any reason please remember to contact the Reception team to cancel the appointment.

Accessibility Needs

Chaperone Policy

Doctor Appointments

Home Visits

Nurse Appointments

Out of Hours

Emergencies

During Surgery hours an emergency is a medical problem that needs attention within 30 minutes. After hours it is a medical problem that cannot wait until the surgery opens.

Accessibility

The practice has same level disabled parking with slope access to the main building with dual handrails and automatic entrance doors (inner doorway width 78cm). For further details on accessibility provision click the ‘Accessibility Needs’ above.

Telephone Advice

If you wish to speak to a Doctor or Nurse Practitioner on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.

Hospital Referrals

You will be offered a choice of hospitals that specialise in the area of medicine required. You will be given the opportunity to choose where you wish to be seen and to make an appointment at a convenient time.

Language

Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.
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