We operate a booked appointment system for all clinics. When booking your appointment please let Reception know what your appointment is for, so that they can advise you when would be the best time for you to come and the length of appointment you require.
If you wish to speak to a Doctor or Advanced Nurse Practitioner on the telephone, ask the Receptionist who will take the relevant details and arrange a telephone appointment. If it is not urgent the appointment may not be for the same day.
It is the policy of this Practice to respect the privacy, dignity, religious and cultural beliefs of all our patients.
If you feel you would like a trained chaperone to be present during a physical examination by a Doctor or any other Health Care Professional, or if you would prefer to be examined by a Clinician of the same sex as yourself, please let the Clinician or Receptionist know and every effort will be made to comply with your wishes.
Please contact the surgery if you believe yourself or a family member may need the assistance of an interpreter at a consultation. The Practice will endeavour to obtain an interpreter if one is not already available.
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